Do You Need Redundant Internet Services?

Imagine your business just lost internet access. Maybe you don’t have to imagine, maybe it’s happened to you. If it hasn’t, visualize your business’s dependency on connectivity and internet services. What would you miss?

  • License activation
  • Offsite backup
  • Email and other group communications
  • Transfer of funding and signed agreements
  • Security updates
  • Remote office connections
  • More?

Networking has become so invisible in our day-to-day that we forget how woven these services are into our operation.

Redundancy Defined

At Stimulus Technologies we offer internet services through our fixed wireless Metro Ethernet Network. In comparison to traditional wired services through cable or fiber, our network travels wirelessly to your business. We deliver a completely separate reliable connection to the internet.

Redundant network services are common in the healthcare, financial, hospitality, and professional services industries. All rely on the high availability of internet access and services. Interruptions in connectivity are costly, can bring your business operations to a halt, and can freeze customer confidence and trust.

The Problem with Just Adding a Second Line

Perhaps you connect to the internet through a cable-based ISP. That’s a good first step. Now add another internet connection through a fiber-based ISP. This certainly accounts for a single type of failure (service provider down). This is not the most likely scenario and does not offer true physical diversity of connections. When connectivity fails, the cause is rarely that the ISP has gone down. It is more feasible that there has been a line failure for many reasons including nature, human error, or backhoe,  or some other kind of structural damage. While lines can enter a building from different locations, through diverse conduits or varied powerlines overhead, often they don’t. Many telecommunication providers deliver their services through the same lines underground.

What’s Enough Uptime?

We’ve been talking about redundancy in internet services. We want your business and your customers to experience 100% uptime. When a business claims 99% uptime over a year, you may pause when you realize this still means 3.5 days a year of downtime. Yikes! How reliable are internet services through Stimulus Technologies? Our internet uptime may surprise you. You can anticipate 99.999% uptime, which is less than 6 minutes of downtime per year.

This is such a high degree of dependability for your data, voice, video IP, or TDM traffic that like many of our customers, you may decide to use us as your primary internet provider and use your wired line as the backup.

Let Stimulus Technologies help you design and implement the best solutions for your businesses.